The agreement
Terms of Service
Last updated: July 26, 2026.
1The service
JustSignOff is a software service operated by JODA Systems LLC, an Ohio limited liability company ("JustSignOff," "we," or "us"). By accepting these Terms or using an account after acceptance, you enter this agreement with us and confirm that you have authority to accept it for the subscribing business. We provide software that lets independent businesses create estimates, work proposals, change orders, and service authorizations; deliver them to their customers for electronic signature; and store the resulting documents. JustSignOff is not the service provider, contractor, broker, marketplace, employer, or a party to agreements between a subscriber and its customer. We provide documentation tooling—not legal advice—and make no representation about the enforceability of a particular document in a particular situation.
2Accounts and provider responsibility
You are responsible for the accuracy of information you enter, for having the right to contact each recipient, and for ensuring that your business and workers hold every license, registration, permit, insurance policy, and authorization required for the services they offer or perform. JustSignOff does not verify, endorse, supervise, price, or guarantee subscriber services or workmanship. Business owners are responsible for inviting only authorized workers, removing access promptly when a worker leaves, and reviewing activity performed through their account. Before selecting SMS delivery, you must read or show the customer the exact JustSignOff SMS disclosure, receive an affirmative yes, and check the separate consent confirmation.
3SMS program terms
JustSignOff sends transactional work-approval messages on behalf of a subscribing business for a specific estimate, change order, or service authorization: the initial request, up to two reminders if there is no response, and one signed-copy link after signature, for no more than four messages per request. Message and data rates may apply. Reply STOP to opt out, START to resubscribe after opting out, or HELP for help. SMS may not be used for cold outreach, marketing, purchased lists, or anyone who is not the subscriber's existing customer. For support, email support@justsignoff.com. Consent is not a condition of purchasing goods or services. Carriers are not liable for delayed or undelivered messages.
4Billing
Subscriptions renew monthly until canceled. You can cancel anytime from Settings; access continues to the end of the paid period. Eligible new Solo and Crew customers receive one 14-day free trial without providing a payment method. The trial includes up to 25 work approvals and 50 billable SMS segments. You may add a payment method during the trial so paid service begins automatically when the trial ends. If no payment method is added, sending pauses automatically and no charge is made; account documents remain accessible. Adding a payment method after a trial has paused starts the selected paid subscription immediately. Team and Company are billed when you subscribe unless an eligible private promotional trial is applied at checkout; the checkout page shows the trial end date and first charge before you confirm. A subscription plan change does not create, restart, or extend a free trial. An active public trial may switch between Solo and Crew, but the original trial end date and shared trial usage allowances remain unchanged. Selecting Team or Company during a public trial ends that trial and begins paid service through Stripe Checkout. Paid upgrades take effect immediately and may produce a prorated billing adjustment; paid downgrades take effect at the next renewal after the account meets the selected plan's user limit. User limits include the business owner. The 30-day money-back guarantee applies only to a subscriber's first paid JustSignOff subscription payment. The account owner must email support@justsignoff.com within 30 calendar days after that payment. An approved request receives a full refund of the amount actually paid, including applicable tax; processing fees are not deducted from the customer's refund. The subscription and paid sending access end when the refund is processed. The account remains available for document downloads for 90 days after cancellation, after which its work approvals, PDFs, photos, activity events, and delivery records are permanently deleted. A referral reward or credit generated by a refunded payment is ineligible and will be reversed. The guarantee does not apply to renewal payments, later subscriptions, or other charges. Each paid plan includes the monthly text allowance shown at purchase; allowances reset monthly and unused texts do not roll over. JustSignOff's templates are designed to use one billable SMS segment per text, and usage is counted by billable segment. Email delivery and work approvals remain subject to reasonable anti-abuse safeguards and provider availability.
5Referral credits
Eligible paying account owners may receive a private referral link. A new customer using that link receives a one-time discount on the first paid month, and the referring customer receives the same amount as a subscription credit after that payment succeeds: $25 for Solo, $50 for Crew, $100 for Team, or $150 for Company. The reward is determined by the plan actually purchased. Referral savings cannot be combined with another discount or introductory offer. Credits have no cash value, cannot be transferred, and apply only to future JustSignOff subscription charges. Self-referrals, duplicate businesses, refunded or disputed qualifying payments, deceptive activity, and other abuse are ineligible. We may reverse an ineligible credit or discontinue the program prospectively.
6Your data
Your documents are yours. We store them to provide the service and delete them per the Privacy Policy. We never sell your data.
7Acceptable use
No unlawful, deceptive, unlicensed, infringing, or harassing use; no sending requests to people who are not your customers; and no representing that JustSignOff has verified or approved your business. You represent that you are legally authorized to offer and perform every service documented through the platform. We may investigate reports and suspend or terminate accounts used for fraud, unlicensed activity, unlawful services, or abuse.
8Billing and taxes
Subscription prices are stated before tax. Applicable sales or similar taxes are calculated from the billing address and added at checkout or invoicing. You are responsible for keeping your billing information accurate.
9Documents and legal requirements
You decide whether an estimate is a non-authorizing budgetary estimate, a fixed-price proposal, or a time-and-materials proposal. You are responsible for your scope, pricing, terms, cancellation notices, required disclosures, consumer rights, tax treatment, and any separate contract required by applicable law. JustSignOff documents do not replace permits, licenses, regulatory notices, or specialized contracts required for your industry or location.
10Security scope and regulated data
JustSignOff uses established infrastructure and application safeguards but has not completed SOC 2 or ISO 27001 certification and does not provide a contractual uptime, recovery, or incident-response service-level agreement. Certifications or security programs maintained by an infrastructure, communications, or payment provider apply to that provider's services and do not make the JustSignOff application independently certified. JustSignOff is not designed or offered for storing protected health information regulated by HIPAA. You are responsible for determining whether the service meets your legal, regulatory, insurance, and contractual-security requirements before use.
11Disclaimers & liability
The service is provided "as is." JustSignOff is not responsible for subscriber services, workmanship, injury, property damage, licensing violations, customer disputes, or a party's failure to perform. To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 12 months before the claim.
12Contact
Questions may be sent to support@justsignoff.com.